Listen to People Performance Radio EU Episode 8:

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In Part 2 of this podcast James Eastwood, Director of HR Shared Services for Cable & Wireless talks about the decision to use a software as a service (SaaS) performance management solution. He explains the need to develop a stronger performance culture and make more informed strategic HR decisions. By implementing SuccessFactors, Cable & Wireless are now able to have visibility across the business of how employees and managers are performing. They have also gained insight as to who has ‘SMART’ objectives and how performance reviews have been actioned. Cable & Wireless are using SuccessFactors’ Goal Management, Career Development, Talent Management, Succession Planning and 360 degree feedback modules in order to achieve this joined-up view of their organisation.