Extended Enterprise

SuccessFactors Extended Enterprise helps you address the unique needs associated with delivering training to users who are not part of your internal organisation. Whether your business goal is to improve the customer experience, make partners more productive and involved, or generate additional revenue, Extended Enterprise can help.

• Train extended networks. Deploy training with the click of a mouse, improving the quality and the convenience of your training, while reducing the costs associated with providing onsite training.
• Increase revenue. Recoup the cost of developing and delivering training by selling your existing courses and certification programmes.
• Strengthen partnerships. Certify your partners, vendors and clients easily and increase productivity and recognition.
• Educate customers. Enable your customers to maximise the value of your products and services and improve overall satisfaction by providing product training.

eCommerce

SuccessFactors Extended Enterprise includes valuable eCommerce capabilities-everything you need to successfully offer training to your entire extended network.

• Manage payment processes. Easily offer course payment through an integrated payment gateway that allows for multiple currencies and full or partial refund processes.
• Access real-time costing data. Access external systems for real-time costing data and automatically perform costing roll-ups for each course. You'll be able to manage resource costs such as assigning default or per timeframe costs and manage price changes across multiple catalogues using our Pricing Assistant.
• Develop course catalogues. Offer simple and advanced search capabilities, including the ability to find New, Featured, or Revised courses and other offerings.
• Track financial data. Track all financial data and integrate it directly into your financial system where it can be automatically or manually approved.

Learn how Social Learning, Learning Management, iContent and Extended Enterprise work together, along with our integrated suite of Business Execution solutions to help your organisation create a high-performing workforce, dramatically improve your business execution and gain even greater success.